vb8 Terms and Conditions

These terms and conditions ("Terms") apply to the vb8 platform and all services under it. By using vb8 through its website, mobile application, or any other means, you are automatically considered to have accepted these terms. If you do not agree with any part of these terms, you are requested to stop using the service.

vb8 reserves the right to change or amend these terms at any time. Continuing to use the service after any change will be considered acceptance of the new terms. It is therefore the responsibility of all users to visit this page regularly.

"User", "you" or "member" as used here refers to any person or entity who has registered on the vb8 platform or is using the service. To learn more about us, please read our About Us page.

1.1 Minimum Age

All vb8 services — casino games, sports betting, live casino and others — require the user to be at least 21 years of age. No person under 21 years of age may register on this platform or use the service.

vb8 may at any time request identity documents or other proof for age verification. Failure to verify age may result in account suspension or closure, and deposited funds may be held until verification is complete.

1.2 Geographic Restrictions

Users are responsible for being aware of the laws applicable in their location and for confirming that using online betting or casino services is legal for them. vb8 does not accept responsibility for any user's legal situation.

1.3 Single Account Policy

Only one account may be opened per person, per household, or from the same device and IP address. Attempting to claim bonus benefits through multiple accounts will result in all related accounts being closed and all balances may be forfeited.

2.1 Registration Process

All information provided at the time of registration must be accurate, complete and up to date. An account created with false or misleading information may be cancelled at any time. If any details change, the user must promptly notify the support team via live chat.

2.2 Password and Login Security

It is the user's responsibility to keep their account password fully confidential. The password should not be shared with anyone. If unauthorised access is suspected, the support team must be notified immediately. The user is responsible for all activity on their account.

2.3 Identity Verification (KYC)

Before deposits or withdrawals, or at any time, vb8 may request a national ID card, passport or other documents to verify a user's identity. Withdrawals may be held until the verification process is complete. This process is for the protection of all users.

2.4 Closing an Account

A user may permanently close their account at any time via live chat. If there is a balance before the account is closed, it may be withdrawn in accordance with the applicable terms.

3.1 Deposit Methods and Limits

bKash, Nagad and Rocket can be used to deposit funds into vb8. The minimum deposit amount for each method is ৳500.

• The correct amount and reference number must be provided at the time of deposit.
• Deposits from third-party accounts are not accepted.
• Once a deposit is successfully processed, the balance will update automatically.

3.2 Withdrawal Rules

bKash, Nagad and Rocket can be used for withdrawals. The minimum withdrawal amount is ৳800. Withdrawals aim to be processed within 10 to 45 minutes. However, withdrawals may be delayed if identity verification is incomplete or bonus wagering requirements have not been met.

• It is advisable to withdraw using the same method used for the deposit.
• Withdrawal requests must be made from the mobile number used for registration.
• Unusual withdrawal requests may be subject to additional verification.

3.3 Balance Security

A user's account balance is held in vb8's secure system. If an incorrect balance is displayed in an account due to a technical error, vb8 reserves the right to correct it, even if the user has placed bets from that balance.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. Before withdrawing the bonus, the bonus amount must be wagered 20 times.

For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000. To withdraw this bonus, a wager of ৳1,000 × 20 = ৳20,000 must be completed.

4.2 Bonus Usage Rules

• Bonus funds cannot be cashed out directly; they can only be withdrawn after completing the specified wagering requirements.
• Attempts to claim bonuses through multiple accounts will be cancelled.
• vb8 reserves the right to change or discontinue any promotion.
• A bonus is not considered a cash equivalent under any circumstances.

4.3 VIP Cashback

vb8's VIP programme has three tiers: Bronze, Silver and Gold. Weekly cashback is provided at each tier, calculated based on the net loss for that week. Bronze receives up to 0.3%, Silver up to 0.7%, and Gold up to 1.0% cashback.

Example: a Silver member who has a net loss of ৳20,000 in a week will receive up to ৳20,000 × 0.7% = ৳140 cashback.

Any of the activities listed below are strictly prohibited on the vb8 platform. Violating these prohibitions may result in account cancellation, balance forfeiture and applicable legal action.

• Fraud, deception or using another person's identity.
• Money laundering or transactions involving illegal funds.
• Placing bets using bots, automation software or artificial intelligence.
• Intentionally exploiting any system error or vulnerability.
• Opening multiple accounts to take advantage of bonuses or promotions.
• Harassing, threatening or insulting other users.
• Helping minors (under 21) create or use accounts.

6.1 Bet Acceptance and Cancellation

Once a bet is successfully confirmed, it cannot be changed or cancelled. If a bet is not processed due to a technical issue, the bet amount will automatically be returned to the balance.

6.2 Odds Changes

Odds in sports betting may change according to market conditions. The odds at the time a bet is confirmed will apply; subsequent changes will have no effect on already confirmed bets.

6.3 Match Cancellation or Postponement

If a sporting event is cancelled or ends before the scheduled time, bets will be settled according to vb8's applicable rules. Generally, bet amounts are refunded for cancelled events, though different rules may apply in specific cases.

6.4 Casino Games

The rules for casino slots, live table games and other casino services are governed by the terms of the relevant game provider. Each game has a defined RTP (Return to Player) published by the game provider. These figures represent long-term averages and do not guarantee results in any specific session.

7.1 Data Protection

Details of how personal user information is collected, stored and used can be found in our Privacy and Data Protection Policy. By using the service, you also agree to that policy.

7.2 Responsible Gaming Commitment

vb8 believes that betting is a form of entertainment, not a source of income. The platform is committed to maintaining a responsible gaming culture. Users can set their own limits, take a temporary break, or place their account in self-exclusion.

If you notice signs of excessive gambling or experience related problems, detailed resources and guidance are available on the Responsible Gaming Guide and Support page.

7.3 Self-Exclusion and Limits

Users can activate deposit limits, betting limits or self-exclusion on their own. Once these tools are activated, they cannot be changed before the set period ends. During self-exclusion, vb8 will not send that person any promotional materials.

All content on the vb8 platform — logos, graphics, software, designs, text and other elements — is the intellectual property of the respective owner. Users may not copy, modify, distribute or use this content for commercial purposes.

Game content (slots, live casino, fishing games, etc.) is the intellectual property of the respective game provider and is displayed on vb8 under their licence.

9.1 Customer Support

The vb8 customer support team provides service in Bengali and English via live chat and email, 24 hours a day, 7 days a week. If you have any issue or complaint, you are advised to contact the support team first.

9.2 Complaints Process

If you have a complaint, please provide details via live chat or email. Including a description of the issue, the relevant date and time, and any relevant screenshots will help reach a faster resolution. For answers to common questions, see the Frequently Asked Questions (FAQ) page.

9.3 Final Decision

In any dispute, the decision of vb8's management will be considered final, unless there is clear evidence of a technical error. vb8 follows a fair and transparent process in resolving all disputes.

10.1 Service Availability

vb8 strives to provide uninterrupted service to the highest standard. However, temporary disruptions may occur due to maintenance, technical issues, third-party service interruptions or other reasons. vb8 will not be liable for any loss in such circumstances.

10.2 Third-Party Services

vb8 provides game software from third-party developers. vb8 is not fully responsible for technical issues with these games, but will provide assistance in resolving them.

10.3 User Decisions

There is a risk of losing money in betting and casino games. The user is solely responsible for the outcome of any bet placed at their own decision. vb8 does not guarantee any specific result or earnings.

vb8 reserves the right to change these terms and conditions at any time. For significant changes, users will be notified as far in advance as possible. Continuing to use the service after any change will be taken as acceptance of the new terms.

If any provision of these terms is found to be unlawful or unenforceable, the remaining provisions will remain fully in effect. vb8 considers the Bengali language version of these terms to be the highest authority.

If you have any questions about these terms, contact the vb8 support team via 24/7 live chat or email. The team is always ready to answer all questions in Bengali and English.